Vamos - General

Especially with mobile roaming data traffic in Zone RoW, the costs can rise quickly. As a prevention mechanism each SIM card has a Warning Profile related to the Data Usage, which is known as “Bill Shock Prevention”. The Data service is suspended when the Bill Shock limit is reached during the calendar month. This will be followed by a message with instructions to reactivate the data service if you wish and are aware of the possible costs. If the user chooses not to do so, the data service will ...

The Service Profile determines the available Mobile network services for a specific SIM card. Profile Enabled services All : Voice, Text, Data Voice Only : Voice, Text Data Only : Data

In case an incorrect PIN code has been entered 3 times, the SIM card will be locked and mobile services are no longer possible. The SIM card can be unlocked again by entering the PUK code. Modern Smartphones will guide you through this process. Caution: Be accurate entering the PUK code, after 10 incorrect attempts the SIM card will be permanently locked! No Smartphone? In case of mobile devices which don’t support the PUK reset process you need to sent the following command via the di...

The Vamos SIM cards are suited for Standard, Micro or Nano SIM slots. Press out the desired format and place the SIM card in the mobile device. Each SIM card is by default protected with a PIN code. This PIN code is required every time the mobile device has been restarted. If desired the PIN code can be changed or removed via the Mobile device itself: For iOS Go to Settings > Mobile Network > Sim Pin Code: - Switch off the SIM Pin Code entirely, or - Change the SIM Pin C...

Vamos SIM cards are integrated with the Kwebbl platform, this means the SIM card needs to be added to the Customer’s Hosted Voice account in order to make and receive calls. Step 1 - Order a SIM card: Use the request form “Mobile Simcard Request” or “Mobile simcard Request with porting” and provide the required information. Kwebbl adds the SIM card to the Kwebbl platform and confirms when the SIM card is available. Step 2 - Create a SIM device Only upon confirmation the SIM card c...