The limits mechanism is a safeguard to minimize unintentional financial loss of the company in case of fraudulent events on their telephony environment. These limits can be set Provider, Reseller and Company in the settings panel of the entity and can be specified in amounts or minutes per hour, day, week and month.
The limits mechanism is intended to terminate active calls and prevent new calls when the specified limit value is reached within a given time frame.
Upon reaching 80%, 95% and 100% of the limits warning messages are automatically sent to the technical contact of the Provider, Reseller or Company. If needed, and with the approval of the entity for which the limits are (almost) reached, the limits can be easily adjusted by corresponding parent entity.