To which contacts are the Limits notifications sent?

Contacts will be notified when the Limits are reached in the following cases:

 

- Provider’s limits are reached:

 

Contact

E-mail notification?

Provider Billing contact

Provider Technical contact

Yes

Yes

 

 

- One-layered Reseller’s limits are reached:

 

Contact

E-mail notification?

First layer Reseller Billing contact

Second layer Reseller Technical contact

 

Provider Billing contact

Provider Technical contact

Yes

Yes

 

No

Yes

 

 

- Two-layered Reseller’s limits are reached:

 

Contact

E-mail notification?

Second layer Reseller Billing contact

Second layer Reseller Technical contact

 

First layer Reseller Billing contact

First layer Reseller Technical contact

 

Provider Billing contact

Provider Technical contact

Yes

Yes

 

No

Yes

 

No

No

 

 

- Company’s limits are reached

 

A. Company under Provider

Contact

E-mail notification?

Company Billing contact

Company Technical contact

 

Provider Billing contact

Provider Technical contact

No

Yes

 

No

Yes

 

 

B. Company under One-layered Reseller

Contact

E-mail notification?

Company Billing contact

Company Technical contact

 

First layer Reseller Billing contact

First layer Reseller Technical contact

 

Provider Billing contact

Provider Technical contact

No

Yes
 

No

Yes
 

No

Yes

 

 

C. Company under Two-layered Reseller

Contact

E-mail notification?

Company Billing contact

Company Technical contact

 

Second layer Reseller Billing contact

Second layer Reseller Technical contact

 

First layer Reseller Billing contact

First layer Reseller Technical contact

 

Provider Billing contact

Provider Technical contact

No

Yes

 

No

Yes

 

No

Yes

 

No

No