How to perform a trace from a Yealink device?
In order to capture issues on a device, it is possible to start a trace directly from the Yealink device itself. Traces from made from the device itself shows in many cases more detailed information about the possible causes then when a trace is made from the Kwebbl servers.
There are two different traces:
- Normal: capture all SIP Signalling from the device
- Exchanged: capture all SIP Signalling and audio from the device
After the trace is performed, the file can be opened i...