Vamos- Data

No data connection in The Netherlands

If users experience Mobile data connection problems check the following items first: Does the mobile device has mobile service? If this is not the case then check the following: - Is the SIM card locked? - Is flight mode turned on? - Are there issues with the mobile coverage (https://www.kwebbl.support/a/solutions/articles/9000174162-mobile-network-national-coverage-map) in your area? If the device has mobile service check the following: - Does the mobile device has the correct AP...

How to turn on/off Roaming mobile data on the mobile device?

Toggling the Roaming Data capability on the Mobile device itself does not have any impact on the Service Profile (https://www.kwebbl.support/a/solutions/articles/9000174170-what-is-a-service-profile-) nor Roaming Profile (https://www.kwebbl.support/a/solutions/articles/9000174167-what-is-a-roaming-profile-) of a SIM card. The Data capability can be turned on/off via the Settings menu of the mobile device. For iOs Go to Settings > Mobile Network > Mobile Data Options: - Togg...

How to turn on/off mobile data on the mobile device?

The Data capability can be turned on/off via the Settings menu of the mobile device. For iOs Go to Settings > Mobile Network: - Toggle the “Mobile Data” option. For Android Go to Settings > Connections > Data usage: - Toggle the “Mobile Data” option Toggling the Data capability on the Mobile device itself does not have any impact on the Service Profile (https://www.kwebbl.support/a/solutions/articles/9000174170-what-is-a-service-profile-) of a SIM car...

What are the Access Point Name (APN) settings?

Vamos uses its own APN for internet access. The following settings must be applied on your mobile device: For iOS Go to Settings > Mobile Network > Mobile data network: APN : 2apn.net Username : internet Password : internet For Android Go to Settings > Network & Internet > Mobile network > Advanced > Access point names > tap the “+” sign for a new APN: Name : <free value> APN : 2...