Phonenumbers

For porting requests in Belgium, we need a Letter of Authorization (LOA). Please find attached the LOA to fill in and signed by the customer in order to proceed with the porting request.

For new Belgium numbers and porting requests, the Local Area Code should match with the Zip Code. If the LAC does not match with the ZIP Code, the request will be declined automatically. Please find attached the list of LAC's with matching Zip Codes.

Samsung uses 'Hiya' for identifying phone numbers. Hiya is integrated in the Samsung native dialer and users can report a number as 'Spam'. Also Hiya does a lookup to search the company name on incoming calls. If a number is incorrectly labeled as spam or in case wrong information is shown or missing, you can submit a request at Hiya. Please note that they need proof of ownership of the phone number for this. Customers can fill in a request following this link: https://hiyahelp.zendesk....